Terms of service
TERMS OF SERVICE
OVERVIEW
This website and online store are operated by MODERN FORWARDING LIMITED, a private company registered in the United Kingdom.
Throughout the website, the terms “we,” “us,” and “our” refer to MODERN FORWARDING LIMITED.
By accessing our website, purchasing products or services from our store, submitting an order, or otherwise using our services, you agree to these Terms of Service and the other policies made available through our website.
Please read these Terms carefully before using our website or placing an order.
ONLINE STORE TERMS
You may not use our website, products, services, or other resources for any unlawful, fraudulent, abusive, misleading, or unauthorised purpose.
Customers are responsible for providing accurate, complete, and current information when placing an order, making a payment, creating an account, requesting assistance, or otherwise communicating with us.
You must not interfere with, damage, disable, overload, or attempt to gain unauthorised access to our website, systems, accounts, databases, or related services.
PRODUCTS AND SERVICES
MODERN FORWARDING LIMITED may offer products and services for sale through its online store.
The specific products, services, categories, and availability displayed through our website may change from time to time according to inventory, supplier availability, customer demand, seasonal availability, and business operations.
Certain products or services may be available exclusively online or in limited quantities.
Availability is not guaranteed until an order has been successfully accepted and processed.
PRODUCT INFORMATION
We make reasonable efforts to ensure that product photographs, descriptions, colours, dimensions, materials, specifications, features, prices, and other information displayed through our website are accurate.
Actual product appearance may vary slightly because of photography, lighting, screen settings, manufacturing variations, packaging updates, supplier changes, or product revisions.
Customers should carefully review the applicable product description, specifications, measurements, and other available information before completing a purchase.
PRICES AND AVAILABILITY
Prices, promotions, discounts, products, services, and availability may change from time to time, subject to applicable law.
Where applicable, information regarding taxes, delivery charges, or other costs will be displayed during the purchasing process.
We reserve the right to correct genuine errors involving prices, descriptions, promotions, specifications, inventory, or availability.
If an error materially affects an existing order, we may contact the customer regarding available options or take another action permitted under applicable law.
ORDERS
Submitting an order does not necessarily mean that the order has been accepted.
We may refuse, limit, or cancel an order where reasonably necessary and permitted by law, including circumstances involving suspected fraud, unauthorised transactions, payment problems, genuine pricing errors, inventory shortages, shipping restrictions, duplicate orders, or materially inaccurate customer information.
If we cancel an order after payment has been collected and no lawful deduction applies, the appropriate amount will be refunded.
Customers are responsible for reviewing their order, billing, delivery, and contact information before submitting an order.
BILLING AND PAYMENT
Customers agree to provide current, complete, and accurate billing and payment information.
By submitting a payment method, you confirm that you are authorised to use that payment method for the transaction.
Payments may be processed through independent third-party payment providers and may be subject to additional security, verification, fraud-prevention, or authorisation procedures.
SHIPPING AND DELIVERY
Customers are responsible for providing a complete and accurate delivery address.
Available delivery methods, estimated delivery periods, and applicable charges will be displayed during checkout when available.
Delivery estimates may be affected by carriers, weather, bank holidays, transportation disruptions, customs procedures, unusually high shipping volumes, or other circumstances outside our reasonable control.
RETURNS, CANCELLATIONS, AND REFUNDS
Returns, cancellations, exchanges, and refunds are governed by our Return and Refund Policy and applicable UK consumer protection law.
Nothing in our policies is intended to remove statutory cancellation, refund, repair, replacement, or other consumer rights that cannot legally be excluded.
THIRD-PARTY SERVICES
Our online store may use Shopify and other third-party providers for ecommerce functionality, payment processing, website hosting, shipping, fulfilment, analytics, customer communications, and other operational services.
Third-party providers may operate according to their own applicable terms, conditions, and policies.
THIRD-PARTY LINKS
Our website may contain links to websites, applications, products, or services operated by independent third parties.
MODERN FORWARDING LIMITED is not responsible for the content, availability, policies, security, or practices of independent third-party websites or services.
INTELLECTUAL PROPERTY
Original MODERN FORWARDING LIMITED branding, photographs, graphics, written content, designs, logos, and other proprietary materials may not be copied, reproduced, distributed, modified, or commercially used without authorisation except where permitted by applicable law.
Third-party trademarks, brand names, logos, photographs, and other intellectual property remain the property of their respective owners.
PROHIBITED USES
You may not use our website or services to engage in unlawful activities, distribute malicious software, attempt unauthorised access, interfere with website security, impersonate another person, submit fraudulent information, infringe intellectual property rights, or otherwise misuse our services.
LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits liability where doing so would be unlawful.
Nothing in these Terms is intended to exclude statutory consumer rights or any liability that cannot legally be excluded or restricted under applicable UK law.
CHANGES TO THESE TERMS
We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, operational practices, or applicable requirements.
The current version will be made available through our website.
CONSUMER RIGHTS
Nothing in these Terms of Service is intended to exclude, restrict, or waive statutory consumer rights or protections that cannot legally be excluded or waived.
CONTACT
MODERN FORWARDING LIMITED
9 Reynoldson Street
Kingston upon Hull
Hull
HU5 3BH
United Kingdom
Email: burneykolt1602@outlook.com
Phone: +44 7727 423532